Privacy policy


Date of update: 15.12.2022

We, at “Ravnaco” OOD, are committed to protecting your personal data. We recommend that you familiarize yourself with this privacy policy, which will explain how and what personal data we process as part of our business.

The security of your personal data is very important to us. We have a few basic principles that we follow:

We only ask you for your personal information if we really need it.

We do not share your personal information with anyone, except when it is necessary to comply with the law or to protect our rights.

Information about the company that processes your personal data.

Name: “Ravnaco” OOD

EIK/BULSTAT: 206645910

Registration address: 1766 Sofia, Business Park Street 1, building 4, floor 6

Address for correspondence: 1766 Sofia, Business Park St. 1, building 4, floor 6



Information about the competent supervisory authority for the protection of personal data
Name: Commission for Personal Data Protection 
Headquarters and management address: Sofia 1592, 2 Prof. Tsvetan Lazarov Blvd 
Address for correspondence: Sofia 1592, 2 Prof. Tsvetan Lazarov Blvd 
Phone: 02 915 3 518 
Collection and processing of personal data 

Most of our services do not require any form of registration, which allows you to visit our site without telling us who you are. However, some services may require you to provide us with Personal Data. “Personal data” means any information related to the personal or objective circumstances relating to a specific or identifiable person. This includes all information that can be used to establish your identity, i.e., your name, address, mailing address and telephone number. Information that cannot be linked to your identity (eg website usage statistics) is not considered personal data. In general, you can use the Ravnaco OOD website without revealing your identity. 

We collect and process the personal data you provide us in connection with the use of the website for the following purposes: 

  • Purposes necessary for the provision of services by Ravnaco OOD to you; 
  • Purposes for which you have given your express consent; 
  • Purposes necessary for the fulfillment of legal obligations of Ravnaco OOD.

Embedded content from other sites 

Some articles on this site may contain embedded content (eg videos, photos, articles, etc.). Embedded content from other sites has the same behavior as it would if the visitor visited the other site (the source of the embedded content). 

These sites may collect data about you, use cookies, have additional third-party tracking (third-party tracking), monitor your interaction with this embedded content, including tracking your interactions with the embedded content if there is an account and you are logged into this website with it. 

Personal data used to analyze the use of the website: 

We may collect and process information about your visits to this website, for example, the pages you visit, the website you access through. We use this information to improve site content and to gather aggregate statistics about our site users for internal market research purposes. In this process, we may install cookies that collect information about the user’s domain name, your Internet service provider, your operating system, and the date and time of access. 

We may use several vendor technologies to support web analytics and user tracking features, including vendor technologies. 

Google Analytics 

This website uses Google Analytics, a web analysis service provided by Google Inc. Google Analytics uses so-called “cookies”, text files that are stored on your computer and enable an analysis of your use of the website. At the request of Ravnaco OOD, Google uses this information to evaluate your use of the website, to compile reports on website activity and to provide Ravnaco OOD with other services related to the use of the website. 

Ravnaco OOD uses Google Analytics to analyze and regularly improve the use of our website. Through the collected statistical data, the offers can be improved and shaped in a more interesting way for you as a user. 

The legal basis for the use of Google Analytics is Art. 6, para. 1, page 1, letter f) of the GDPR and Art. 15, para. 3 of the Electronic Media Act (TMG). Our “interest” is in improving our offers as well as optimizing the website. 

IP anonymization and data transmission 

The processing of IP addresses is performed in a shortened format. In this way, identification of individual users can be excluded. If the data collected about you is linked to an individual, this will be immediately excluded, and the personal data will be deleted immediately accordingly. As part of IP anonymization, your IP address will be pre-shortened by Google in the Member States of the European Union or in other countries that are parties to the Agreement on the European Economic Area. The full IP address is transmitted to the Google server only in exceptional cases and is shortened there. Google is headquartered in the U. S. and certified under the EU-U. S. Privacy Shield 

The current certificate can be viewed at the following link: 

Links to other websites

This website contains links to other providers who are not obligated under this privacy policy. We recommend that when you leave the website, you carefully read the data protection guidelines of all linked websites that collect personal data.

Sharing of personal data

We do not provide your personal data to third parties. We do not sell them, trade them, or in any way give others access to your personal information.

Transmission of personal data

Users’ comments can be checked by an automated spam detection service. We do not transfer your data to third parties.


We only process your personal data in accordance with the purposes and time limits set out above. All data is stored on GDPR-compliant platforms that adhere to all modern best practices. The site is hosted on a shared server with high security.

Additional information

We do not collect or process personal data that:

  • reveal racial or ethnic origin;
  • reveal political, religious, or philosophical beliefs, or membership of organizations;
  • genetic and biometric data, health data or data on sex life or sexual orientation;
  • we do not perform automated decision-making with data.

Your consent

By using our site, you agree to our privacy policy.

Changes to the Privacy Statement

If our privacy policy changes, we will post the changes on this web page.